Tel: +1 902 932 4187, Fax:  +1 (902) 704 5301

  • Instagram
  • LinkedIn Social Icon

©2019 by Jeabs Technologies Inc.  

Computer Hardware, Software and Technical Support | Data Solutions | Document Solutions | Website Solutions | Laptop, Desktop, Tablet Sales 

JOB TITLE:  Computer Systems Technician

Computer Systems Technician

JOB DESCRIPTION

Computer systems technician will be responsible for maintenance service and repair of business electronic equipment such as audio and video systems, mobile phones, computers and peripherals, office equipment and other communication electronic equipment and assemblies.

To ensure an excellent customer service is provided to various categories of customers.

To ensure the technical support services is efficiently and effectively delivered in line with business plan expectations and that the service continuously improves to meet best practice and customer expectations.

 

MAIN DUTIES

Install, maintain and repair household and business electronic equipment, such as mobile phones including android and IOS, computers and peripherals, radios, Games including, VR/AR Systems.

Inspect and test electronic equipment, components and assemblies using multi-meters, circuit testers, oscilloscopes, logic probes and other electronic test instruments, tools and equipment

Diagnose and locate circuit, component and equipment faults

Adjust, align, replace or repair electronic equipment, assemblies and components following equipment manuals and schematics, and using soldering tools and other hand and power tools

Complete work orders, test and maintenance reports

May supervise other electronic equipment service technicians.

KEY RESPONSIBILITIES

  • To act as the day to day lead for all Computer hardware, peripherals, devices, phones and software technical support and maintenance activities in Jeabs Technologies Incorporated. To provide expert advice both within the Company and externally on all aspects of electronics repairs.

  • To be responsible for the preparation and monitoring of the Computer hardware, peripherals, devices, phones and software maintenance policies of the Company, including identifying Information and communication technology trends and new legislation and making appropriate proposals to meet changing situations.

  • To be responsible for the programming and scheduling of Computer hardware, peripherals, devices, phones and software technical support services with appropriate procedures, including the preparation of delivery plans, strategies and budgets.

  • Work closely with the Systems Integration Team to ensure that all forecast programmed targets in relation to Computer hardware, peripherals, devices, phones and software repairs are met.

  • To be responsible for the delivery of our computer and electronics project tests.

  • To provide an effective administration of other forms of technical support and overseeing the process for disposing of properties considered surplus to requirements.

  • To ensure that the equipment leases and software licenses entered into for or on behalf of the company are regularly monitored, updated and renewed as required by the lease terms.

  • Ensure the delivery of an excellent quality support service against Key Performance Indicators, which are continually improved and meet the diverse needs of stakeholders.​

EDUCATIONAL   QUALIFICATIONS: 

Completion of a two- to three-year college program in electronics or Completion of a four-year apprenticeship program in electronic servicing and repair or Completion of high school or college courses in electronics and on-the-job training is required. 

 

EXPERIENCE

2 years experience in electronics repairs, maintenance, design, build and documentation,  particularly in Computer hardware, peripherals, devices, phones and software products is required.  Candidate must be proficient in use of diagnostics tools, android and IOS administration techniques and use of  other applicable mobile software systems.  Relevant certifications and ability to code in Apps development  languages including Java, Javascript, js, C#, C++, HTML5, PHP  and use a wide variety of system development tools will be an advantage.  

OTHER SKILLS

English language grade of CLB 6+  in IELTS,  CELPIP or TIF is required in addition to Active Listening, Critical Thinking,  Using logic, Complex Problem Solving and Operations Analysis.

ABILITIES

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension — The ability to read and understand information and ideas presented in writing.

Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

SALARY

Attractive and competitive with what is obtainable in the industry. Successful candidate will also benefit from our employee retention programs , bonuses and allowances. These include Extended Medical Insurance, Pension Plan, Work Accident Compensation and Death Insurance.

Interested applicants to please send application with job title and resume to info@jeabstech.com